ecovoy

© copyright 2024 ecovoy. All rights reserved.

English

Español
Português
Français
English
Русский
中文
हिन्दी
العربية
Deutsch
Italiano
Kreyòl Ayisyen

Login

Email

Password

Remember me

Forgot your password?

Terms of use. Privacy policy

Help

×

Help

Frequently Asked Questions

How can I register?

How can I register? To register, click on the "Register" tab on our website or app, fill out the registration form with your basic information, and follow the instructions.

Issues with Login

faqs.problems_login.question_1: You can click on the "Forgot my password" link on the login page and follow the instructions to reset your password.

faqs.problems_login.question_2: Make sure you are using the correct credentials. Check your <<Email & Password>>. If the problem persists, contact support.

More informations

Issues with First Login

My account is not activated?: If you have just received your credentials and see the error message "your account is not activated" during login, contact support.

Why didn't my account confirmation email arrive?: Check your spam folder and ensure the email address is correct. If it's not there, contact us for assistance. <<TIP: It might be helpful to use a different email address if the current one is not working due to various issues.>>

Blocked Account

Why was my account blocked?: Accounts can be blocked for security reasons. Contact our support for assistance.

How long does it take to unblock my account?: The time to unblock an account can vary. Contact our support for specific information about your account.

Temporary Block

Why is my account temporarily blocked?: Temporary blocking may be due to suspicious activities. Wait for some time and try again.

Can I speed up the unblocking of my temporary account?: Unfortunately, unblocking is automatic and cannot be accelerated. Wait for the specified time.