Ecovoy Privacy & Cookie Policy

Privacy policy

This Privacy Policy describes how we collect, use your personal data and protect your privacy, and share information when you use our website www.ecovoy.com to contact us, or when you use our services for mobile recharge, hosting, money transfer, and flight reservation. To learn more about us and our services. By visiting our Website, you agree that Ecovoy can use your data in accordance with our privacy policies.

Information We Collect

We collect and use your data for several, different purposes related to your use of the Website. We process your personal data only when applicable laws allow for such processing. We process your personal data, which you provided to us or which we collect when you use the Website.

We collect information you provide directly to us, such as your name, email address, phone number, payment information, and travel preferences. We may collect information on how you use the Website, as it applies to advertising and content specific promotions (for more information please see the information about cookie files below).

Legal Basis for Processing Personal Data

The legal basis for processing your personal data depends on the specific purpose for which we collect and use it. We rely on the following legal bases:

• Consent: We may process your data based on your explicit and informed consent for specific purposes.
• Contractual Necessity: Processing may be necessary for the performance of a contract with you or for taking pre-contractual steps at your request.
• Legal Obligation: We may process your data to comply with legal obligations.
• Legitimate Interests: Processing may be based on our legitimate interests or the legitimate interests of a third party, except where your interests and fundamental rights override those interests.

How We Share Your Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf. These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Partners: We may share information with business partners to provide you with certain products, services, or promotions.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
• Consent: If you have provided explicit consent, we may share your information with third parties for specific purposes disclosed at the time of consent.

Your Rights

As a user of our services, you have certain rights regarding the personal information we collect and process. These rights include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information under certain circumstances, such as for direct marketing purposes.
• Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

How Long We Keep Your Data

We retain your personal information only for as long as necessary for the purposes outlined in this privacy policy or as required by law. The specific retention period depends on the type of information and the purposes for which it was collected, processed, and stored.

• Customer Accounts: If you have an account with us, we will retain your information for as long as your account is active or as needed to provide you with services. If you wish to close your account, please contact us, and we will delete your information within a reasonable timeframe.
• Transactional Data: We may retain transactional information for a set period to comply with legal, accounting, or reporting requirements.
• Marketing Communications: If you have opted into receiving marketing communications, we may retain your information until you opt-out or withdraw your consent.
• Legal Obligations: We may retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in a manner designed to ensure that it cannot be reconstructed or read.

Cookie Files

Duration: The duration for which cookies are stored on your device may vary. Please refer to the specific cookie details below for more information.

Cookies

Definition: Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies allow a website to recognize a user's device and store some information about the user's preferences or past actions.

By using our website, you consent to the use of cookies in accordance with this policy.

Types of Cookies

We use the following types of cookies:

• Session Cookies: These are temporary cookies that are erased when you close your browser.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them.
• Third-party Cookies: We may use third-party services that set cookies on our behalf to provide analytics or other functionalities.

How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the basic functionality of our website.
• Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve its performance.
• Functionality Cookies: These cookies enable certain functionalities, such as remembering your preferences.

Cookie Policy

Our website uses cookies to improve your experience. By using our website, you consent to our use of cookies for personalized services and analytics.

Your Choices

You can control cookies through your browser settings and opt-out of certain data collection practices. Additionally, you have the right to manage your account settings and privacy preferences.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of cookies, please contact us at privacy@ecovoy.com. We will be happy to assist you with your inquiries.

We value your privacy and will respond to your request as soon as possible. For further information, you may also refer to our Contact Page.